PRIVACY POLICY FOR EU/UK USERS
Important Notice
THIS POLICY APPLIES TO UK & EU USERS ONLY. PLEASE NAVIGATE TO THE FOOTER AND CHOOSE TERMS & CONDITIONS FOR NON-UK/EU USERS IF APPLICABLE.
Introduction
ClearSearch ("we," "our," or "the Company") is dedicated to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) for users in the EU and UK. This Privacy Policy outlines how ClearSearch collects, uses, and manages information on the ClearSearch.ai website and its associated subdomains (collectively referred to as the "Site").
Information Collection Practices
2.1 Types of Information Collected
We collect the following types of information:
a) User Information:
Details you share while using our Site, such as:
- Contact Details (name, surname, email address)
- Payment Details (PayPal account, credit card information)
b) Search Query Data:
Information you submit as part of your search request (for example, phone numbers or email addresses) to generate corresponding reports.
c) Publicly Available Data:
Information obtained in real time from publicly accessible databases, websites, and other open sources, which we use to compile our reports.
2.2 Sources of Information
We collect the types of information mentioned above from the following sources:
Directly from users during the registration process (applicable only to User Information).
From real-time data gathered on publicly accessible websites, databases, and other open sources using OSINT (Open-Source Intelligence) methods.
Through real-time HLR (Home Location Register) lookups conducted for mobile phone number searches.
Legal Basis for Processing
a) User Account Information:
We process your account details based on the consent you provide when creating an account and accepting our Privacy Policy and Terms and Conditions.
b) Search Query Information:
The processing of search query data is necessary for delivering the service you request, that is, performing searches as part of our platform's functionality.
c) Publicly Available Information:
We handle publicly accessible data under our legitimate interest in offering users a thorough and effective search service.
Use of Information
a) User Account Information:
Processed based on your consent, given when you register an account and accept our Privacy Policy and Terms of Service.
b) Search Query Information:
Processed as part of fulfilling your request to use our search engine necessary to perform the service you order.
c) Publicly Available Information:
Processed under our legitimate interest in delivering a complete and reliable search experience to our users.
Data Storage and Retention
ClearSearch does not retain any personal data of EU or UK citizens and residents on its servers in connection with search queries. All reports are generated using real-time data retrieval methods such as HLR Lookups and Open-Source Intelligence (OSINT) from publicly accessible sources.
Your account details are kept indefinitely unless you choose to remove your account. To do so, you can submit a deletion request through our Help Center (accessible via the link in the website footer).
Removal of Publicly Available Information
Although we do not store the data returned to users during search queries, we understand that you may wish to have your publicly available information excluded from future search results. If you would like your information removed:
Contact us through our Help Center (link available in the website footer).
We will share the original source(s) where the displayed information was obtained.
You can then reach out to those sources directly to request deletion of your data.
After your information has been removed from the original source(s), notify us via the Help Center.
We will then ensure that the information no longer appears in our search results.
Please note that since this data originates from public sources, our role is limited to identifying these sources and preventing their content from reappearing in our results. The actual removal depends on the respective policies of the original data providers.
Data Minimization
We collect and process only the information required to deliver our services. This includes your name, surname, email address, and payment details, all of which are securely stored in a PCI-DSS compliant system.
Your Rights Under GDPR
As a user from the EU or UK, you are entitled to the following rights:
a) Right of Access
You can request access to the personal data we hold about you.
b) Right to Rectification
You may correct or update any inaccurate or incomplete personal data.
c) Right to Erasure
You can request the deletion of your personal data.
d) Right to Restrict Processing
You have the right to limit how your personal data is processed.
e) Right to Data Portability
You can request to receive your personal data in a structured, commonly used, and machine-readable format.
f) Right to Object
You may object to the processing of your personal data under certain circumstances.
g) Rights Regarding Automated Decisions
You have rights related to automated decision-making and profiling.
Cross-border Data Transfers
Our data is stored in the United States. To ensure the protection of personal data transferred from the EU to the US, we rely on safeguards provided by the EU-U.S. Privacy Shield Framework. Additionally, we implement standard contractual clauses to govern international data transfers.
Automated Decision-Making and Profiling
We may carry out automated decision-making and profiling activities in accordance with our cookie policy and the consent you have provided.
Data Security
We securely store all data and use advanced technologies to protect it. Passwords are never stored instead, we use magic links for account authentication. All payment information is kept in a PCI DSS–compliant vault with the highest security standards applied.
Breach Notification
If a data breach involving your personal information occurs, we will inform you by email within 30 days of identifying the incident.
Children's Data
According to our Terms and Conditions, our services are not available to individuals under the age of 18.
Data Protection Officer (DPO)
You can reach our Data Protection Officer at dpo@clearsearch.ai
Cookies
For more information, please review our Cookie Policy, accessible through the link in the footer of this website.
Changes to Privacy Policy
ClearSearch may update this Privacy Policy periodically. If any significant changes occur, we will inform you by displaying a clear notice on our website or by sending an email notification.
Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please reach out to us through our Help Center (link available in the website footer) or contact our Privacy Officer at:
Email: privacy@clearsearch.ai
✓ Agreement Acknowledgment
By accessing or using our Services, you confirm that you have read, understood, and accepted the terms outlined in this Privacy Policy.